Health Care and Social Affairs

• Pregnancy and family planning
  • Counselling concerning contraception
  • Gynaecological examination and prescription of contraception for women without health insurance
  • Recording a pregnancy as well as medical counselling and examination for women without health insurance
  • Counselling and support for soon to be mothers and fathers
  • Pregnancy conflict consultation to decide whether to continue or to terminate the pregnancy (according to paragraph 219 StGB)
  • Calculation the right for free contraception for people with low income
  • Counselling for crisis in marriage or partnership
  • Information, counselling and examination for sexual transmitted diseases, anonymous HIV test

  Where do you have to go?

  • Centre for sexual health and family planning of the health services of Marzahn-Hellersdorf
    Janusz-Korczak-Str. 32, 12627 Berlin
    Tel.: [phone]
    E-mail
    U-Bahn: U5 Hellersdorf, Bus: X54, 195, Tram: M6, 18

  Consultation hours:

  Monday	9:00 a.m. – 12:00 p.m.
  Tuesday	2:00 p.m. – 6:00 p.m.
  Thursday	2:00 p.m. – 6:00 p.m.
  Friday	9:00 a.m. – 12:00 p.m.

  Features:

  All services are free of charge and can be used anonymously. No health insurance card needed.
  Registration and counselling can be done with a translator.

  • More information
• Child and Youth Health care
  • Counselling for vaccination and doing the publicly recommended vaccinations
  • Logopaedic and physiotherapeutic diagnostic and treatment
  • Socio-pedagogical counselling for parents with new-borns
  • Child protection

  Where do you have to go?

  • Kinder- und Jugendgesundheitsdienst im Gesundheitsamt Marzahn-Hellersdorf
    Janusz-Korczak-Str. 32, 12627 Berlin
    Tel.: [phone] / -3827
    E-mail
    U-Bahn: U5 Hellersdorf, Bus: X54, 195, Tram: M6, 18

  Consultation hours:

  Thursday

  2:00 p.m. – 6:00 p.m.

  or with appointment.

  What do you need to bring with you?

  The vaccination passport, the yellow prophylaxis booklet and results of medical examinations

  Features:

  Counselling and support are free of charge, can be used without health insurance card and are confidential.
  If a translator is needed, please make a long-dated appointment.

  • More information
• Children and youth psychiatric services and support
  • Counselling and diagnostic of children and youth with behavioural disorders, developmental disorders, mental stress
  • Counselling in case of psychological or mental disabilities with behavioural disorder
  • Diagnostic and assessment for youth support actions
  • Crisis intervention

  Where do you have to go?

  • Kinder- und jugendpsychiatrischer Dienst im Gesundheitsamt Marzahn-Hellersdorf
    Janusz-Korczak-Str. 32, 12627 Berlin
    Tel: [phone] / -3684
    E-mail
    U-Bahn: U5 Hellersdorf, Bus: X54, 195, Tram: M6, 18

  Consultation hours:

  Tuesday	9:00 a.m. – 12:00 p.m. and 2:00 p.m. – 4:00 p.m.
  Thursday	9:00 a.m. – 12:00 p.m.

  Features:

  Counselling and support are free of charge, can be used without health insurance card and are confidential.
  If a translator is needed, please make a long-dated appointment.

  • More information
• Socio-psychological support
  • Medical, social-pedagogical counselling and arrangement of support in crisis or in extended conflicts
  • Counselling and examination for people who suffer an addiction disorder, depressions, anxiety, contact problems or posttraumatic stress disorder
  • Counselling and examination for people with psychological or mental disabilities
  • Counselling for relatives and reference persons of the social environment of the person
  • Crisis intervention

  Where do you have to go?

  • Sozialpsychiatrischer Dienst im Gesundheitsamt Marzahn-Hellersdorf
    Janusz-Korczak-Str. 32, 12627 Berlin
    Tel.: [phone]
    E-Mail
    U-Bahn: U5 Hellersdorf, Bus: X54, 195, Tram: M6, 18

  Consultation hours:

  Tuesday	9:00 a.m. – 12:00 p.m. and 2:00 p.m. – 5:00 p.m.
  Thursday	9:00 a.m. – 12:00 p.m.

  Features:

  All services are free of charge and can be used anonymously.
  No health insurance card needed.
  No dental care available.

  • More information
• Dental health care
  • Dental check-ups and counselling in schools, kindergarten, day care and refugee accomodations
  • Orthodontic counselling and support to find an orthodontic practitioner
  • Dental assessment for the youth welfare services

  Where do you have to go?

  • Zahnärztlicher Dienst im Gesundheitsamt Marzahn-Hellersdorf
    Janusz-Korczak-Str. 32, 12627 Berlin
    Tel.: [phone] / -3710
    E-Mail
    U-Bahn: U5 Hellersdorf, Bus: X54, 195, Tram: M6, 18

  Consultation hours:

  Please call to make an appointment.

  Features:

  All services are free of charge and can be used anonymously.
  No health insurance card needed.
  No dental care available.

  • More information
• Drugs and addiction counselling
  • Counselling for people, who have suffered an addiction or an addictive disorder
  • Arrangement of detoxification and therapy as well as ambulatory therapy and aftercare
  • Counselling of relatives and support solving social affaires

  Where do you have to go?

  • Counselling service for people with addictions Marzahn-Hellersdorf Wuhletal – Psychosoziales Zentrum gGmbH
    Alt-Marzahn 59, 12685 Berlin
    Tel.: [phone]
    E-mail
    Website
    Tram: M8, 18, Bus: 154 Alt-Marzahn
    Bus: 192, 195 Hinter der Mühle

  Consultation hours:

  Monday	9:00 a.m. – 12:00 p.m.
  Tuesday	9:00 a.m. – 12:00 p.m.
  Wednesday	1:00 p.m. – 5:00 p.m.
  Thursday	3:00 p.m. – 7:00 p.m.
  Friday	9:00 a.m. – 12:00 p.m.

  • vista Drogen- und Suchtberatung Marzahn-Hellersdorf gGmbH
    Allee der Kosmonauten 47, 12681 Berlin
    Tel.: [phone]
    E-mail
    Website
    S-Bahn: S7, 75 Springpfuhl, Tram: M8, 18, Bus: 194
    Helene-Weigel-Platz / S-Bhf. Springpfuhl

  Consultation hours:

  Monday	10:30 a.m. – 17:00 p.m.
  Tuesday	10:30 a.m. – 17:00 p.m.
  Wednesday	13:30 a.m. – 18:00 p.m.
  Thursday	10:30 a.m. – 17:00 p.m.

• Help for disabled and for people with cancer
  • Social-pedagogical counselling and arrangement of support for physically disabled people, people suffering from cancer, chronically ill people
  • Counselling for relatives and reference persons of the social environment of the person

  Where do you have to go?

  • Counselling for disabled people and for people with cancer
    Janusz-Korczak-Str. 32, 12627 Berlin
    Tel.: [phone]
    E-mail
    U-Bahn: U5 Hellersdorf, Bus: X54, 195, Tram: M6, 18

  Consultation hours:

  Tuesday	9:00 a.m. – 12:00 p.m.
  Thursday	9:00 a.m. – 12:00 p.m.

  Features:

  All services are free of charge and can be used anonymously. No health insurance card needed.
  Registration and counselling can be done with a translator.

  • More information
• Support to cover the general living costs

  Where do you have to go?

  • Amt für Soziales
    Riesaer Str. 94, 12627 Berlin, Gebäude C, 4. Etage
    Tel.: 115
    E-mail
    Tram: M6, 18 Jenaer Straße
    Bus: 195 Riesaer Straße / Louis-Lewin-Straße

  Consultation hours:

  Monday and Thursday (only with appointment) 9:00 a.m. – 12:00 p.m.
  Tuesday (with queuing number) 9:00 am. – 11:00 a.m.

  What do you need to bring with you?

  • ID card, passport, residence permit and registration confirmation
  • Rental contract, confirmation of the amount of rent, last utility bill
  • Documents concerning income (pension, income, rent benefits, maintenance, child benefits etc.)
  • Documents concerning insurances (household insurance, reliability insurance, life insurance, funeral expenses insurance etc.)
  • Declaration of assets (bank statements of the last 3 months, car, bonds, property, cash etc.)
  • Application forms can also be found online on berlin.de or in any public office

  Features:

  For migrants, the application is processed according to the residence permit by the principals of date of birth or residency.
  Further information can be requested at the office for social services. Translation into Arabic is available on Tuesdays and Thursdays from 09:00 a.m. to 11:00 a.m.

  • More information
• Child maintenance advance
  Your child is entitled to if

  • He/she is not older than 18 years
  • He/she is living with one of the parents, who is single, widowed or divorced or Living permanently separated
  • And not receiving or not regularly receiving maintenance allowance.
    This is also valid for children from abroad if the child or the single parent is having a valid residence permit.

  Where do you have to go?

  • Youth Welfare Services Marzahn-Hellersdorf
    Riesaer Str. 94, 12627 Berlin
    Tel.: [phone]
    E-mail
    Tram: M6, 18 Jenaer Straße

  Consultation hours:

  Tuesday	9:00 a.m. – 12:00 p.m.
  Thursday	3:00 p.m. – 6:00 p.m.

  An application must be handed in. The application form can be found on the homepage of the youth welfare services in the section ‘Finanzielle Leistungen, Untershaltsvorschuss’)

  • More information
• Parental benefits

  Where do you have to go?

  • Jugendamt Marzahn-Hellersdorf
    Riesaer Str. 94, 12627 Berlin
    Tel.: [phone]
    E-mail
    Tram: M6, 18 Jenaer Straße

  The applications can be handed in in any of the three public offices of the district.

  Consultation hours:

  Tuesday	9:00 a.m. – 12:00 p.m.
  Thursday	3:00 p.m. – 6:00 p.m.

  What do you need to bring with you?

  • Application form including a statement of the reference months, declaration of income
  • Original certificate of birth to apply for parental benefits
  • ID of the parents
  • Passport/residence permit of the parents
  • Proof of receiving maternity benefits/proof of the rejection of maternity benefits
  • Proof if the employer subsidises the maternity benefits
  • Proof of parental leave
  • Documentation of the income of the person applying for parental benefits
  • Documentation if unemployment benefits are received (‘ALG II’)

  • More information