Other Points of Contact

• Other Points of Contact
  • Commissioner for women and equal opportunities
    Frau Loeffler
    Alice-Salomon-Platz 3, 12627 Berlin
    Tel.: [phone]
    E-mail

  • Commissioner for people with disabilities
    Herr Flender
    Alice-Salomon-Platz 3, 12627 Berlin
    Tel.: [phone]
    E-mail

  • Polis – local coordination office for democracy development at the place of diversity Marzahn-Hellersdorf*
    Alice-Salomon-Platz 3, 12627 Berlin
    Tel.: [phone]
    E-mail

  Counselling, training, projects, events, networking, fusion of activities concerning democracy development, prevention of right-wing and group-focused enmity (German, English).

  • Welcoming Centre Berlin
    Potsdamer Straße 65, 10785 Berlin-Mitte
    Tel.: [phone]
    E-mail
    Multilingual

  Opening hours:

  Monday	9:00 a.m. – 1:00 p.m.
  Tuesday	9:00 a.m. – 1:00 p.m.
  Thursday	9:00 a.m. – 1:00 p.m. and 3:00 p.m. – 6:00 p.m.

  • Commissioner for integration of the senate of Berlin
    Potsdamer Straße 65, 10785 Berlin-Mitte
    Tel.: [phone]
    E-mail
    Website
    multilingual

  Further Information:

  • Family guide Marzahn-Hellersdorf 2017

  Report and support concerning child protection

  If there is no danger for life and limb, get in touch with the crisis intervention service of the youth welfare office, Monday to Friday 08:00-18:00:

  Tel.: [phone]
  After 18:00 and on weekends you can find help here:

  Children emergency service Tel.: [phone]
  For children aged 0 to 13 years

  Youth emergency service: Tel.: [phone]
  For teenagers aged 14 to 18 years

  The Berlin helpline is open 24/7
  Tel.: [phone]

  In case of acute danger: call the police using the emergency helpline 110 or the fire brigade helpline 112!

• Translation at public offices and authorities

  Integration guide programme translating into English, Russian, Vietnamese, Arabic, Farsi, Dari, Urdu, Bulgarian, Macedonian, accompaniment to authorities, counselling services, among others

  Where do you have to go?

  • Caritas Migration counselling centre
    Allee der Kosmonauten 28a, 12681 Berlin
    Tel.: [phone], -671, -672
    E-mail
    Tram: 8 Beilsteiner Straße
    S-Bahn: S7, S75 Springpfuhl

  Consultation hours:

  Tuesday	9:00 a.m. – 12:00 p.m.
  Thursday	2:00 p.m. – 5:00 p.m.

  As well as making an appointment to prevent long waiting times in the office hours.

  Features:

  Please plan enough time to get your counselling appointment.

  • More information
• Youth migration service (‘JMD’)

  Counselling and guidance for immigrants who are 12-27 years of age

  • Counselling and guidance for employment and everyday life orientation
  • Case management
  • Recognition of school- and professional qualification
  • Right of residence and social law

  Where do you have to go?

  • JMD Caritas-Verband
    Allee der Kosmonauten 28a, 12681 Berlin
    Tel.: [phone]
    E-mail
    Tram: 8 Beilsteiner Straße
    S-Bahn: S7, S75 Springpfuhl
    Languages: English, Russian, Turkish, Vietnamese, Polish, Arabic, Farsi, Dari, Urdu, Bulgarian

  Consultation hours:

  Tuesday	9:00 a.m. – 12:00 p.m.
  Thursday	2:00 p.m. – 5:00 p.m.

  • More information

  • JMD Internationaler Bund (Verbund Berlin)
    Allee der Kosmonauten 79, 12681 Berlin
    Tel.: [phone]
    E-mail
    Tram: 8, 18 Helene-Weigel-Platz
    S-Bahn: S7, S75 Springpfuhl
    Languages: German, Russian

  Consultation hours:

  Tuesday	10:00 a.m. – 12:00 p.m.
  Thursday	3:00 p.m. – 5:00 p.m.

  • More information
• Migration counselling for adult immigrants (‘MBE’)
  • Counselling for new immigrants, who are older than 27 years, during the first three years of the stay in Germany as well as participants of integration courses (not limited to a time of stay)
  • Topics: questions concerning residence permit and social law, recognition of school- and professional qualification, employment and everyday life orientation

  Where do you have to go?

  • MBE Caritas-Verband
    Allee der Kosmonauten 28a, 12681 Berlin
    Tel.: [phone]
    E-mail
    Tram: 8 Beilsteiner Straße, S-Bahn: 7, 75 Springpfuhl
    Languages: English, Russian, Turkish, Vietnamese, Polish, Arabic, Farsi, Dari, Urdu, Bulgarian
  • More information

  Consultation hours:

  Tuesday	9:00 a.m. – 12:00 p.m.
  Thursday	2:00 p.m. – 5:00 p.m.

  • MBE Reistrommel e.V.
    Märkische Allee 414, 12689 Berlin und
    Coswiger Straße 5, 12681 Berlin
    Tel.: [phone]
    Language: Vietnamese
  • More information

  • MBE – Immanuel Beratungszentrum Marzahn – Migrationsberatung
    Landsberger Allee 400, 12681 Berlin
    Tel.: [phone]
    E-mail
    S7 Haltestelle „Marzahn“
    M6, Tram 16 Haltestelle „Marzahner Promenade“
    Bus 154, 191 Haltestelle „Kiebitzgrund“
    Bus 192, 195 Haltestelle „Rebhuhnweg“
    Languages: English and Russian

  Consultation hours:

  Monday – Wednesday	9:00 a.m. – 3:00 p.m.
  Thursday	9:00 a.m. – 5:00 p.m.

  • MBE Landsmannschaft der Deutschen aus Russland e.V. – Bürgerhaus Südspitze
    Marchwitzastr. 24-26, 12861 Berlin, Zimmer 2.21
    Tel.: [phone]
    E-mail

  Consultation hours:

  Wednesday	1:00 p.m. – 5:00 p.m.
  Thursday	10:00 a.m. – 1:00 p.m.

• District migration social service (‘MSD’)

  Counselling for migrants that have been living longer than three years in Germany

  • Support, information when applying for services
  • Helping to get in touch with authorities
  • Information about benefits etc.
  • Cooperation with schools that offer integration courses
  • Counselling concerning school and employment possibilities
  • Cooperation with the social district centres

  Where do you have to go?

  • Caritas Migrationsberatungszentrum (Migration counselling centre)
    Allee der Kosmonauten 28a, 12681 Berlin
    Tel.: [phone], -3671, -3672
    E-mail
    Tram: 8 Beilsteiner Straße, S-Bahn: 7, 75 Springpfuhl
    Languages: English, Russian, Turkish, Vietnamese, Polish, Arabic, Farsi, Dari, Urdu, Bulgarian

  Consultation hours:

  Tuesday	9:00 a.m. – 12:00 p.m.
  Thursday	2:00 p.m. – 5:00 p.m.

  Features:

  District program for the integration of Roma from abroad

  • MSD – legal advice for refugees
    Marzahner Promenade 38, 12679 Berlin
    contact person: Klaus-Jürgen Dahler
    Tel.: [phone]
    E-mail
    Tram: 18, Bus: 195 Marzahner Promenade

  Consultation hours in STZ Marzahn-Mitte:

  Wednesday

  10:00 a.m. – 2:00 p.m.

  Mobile counselling hours in emergency and shared accommodation