Important Telephone Numbers

Important Telephone Numbers

  • Citizens helpline Berlin: 115
  • District office Marzahn-Hellersdorf: (030) 90293-0
  • National office for refugee matters (‘LAF’): (030) 90229-0

Emergency Services

  • Police: 110
  • Fire brigade: 112
  • Poison control centre: (030) 19240

Emergency health services

  • Medical emergency service (doctors): (030) 310031
  • Paediatrician emergency service: (030) 310031
  • Dental emergency service: (030) 89004-333
  • Apotheken-Notdienst: www.akberlin.de, 0800 0022 833
  • Pharmacy emergency service: 0180 51 23 56 45
  • Central midwife helpline: (030) 2142771
  • Drug emergency service: 19237

Children in distress

  • Child protection helpline: (030) 61 00 66
  • Crisis support service: (030) 39063 00
  • Berlin Crisis service (district east): 39063-70 (16:00 – 24:00 Uhr)
  • Supra-regional crisis service: 39063-00 (8:00 – 16:00 Uhr)
  • Child protection service (multilingual): (030) 610061 – mehrsprachig
  • Girl’s emergency service: (030) 610063 – mehrsprachig
  • Youth’s emergency service: (030) 610062

Women in distress

  • BIG Helpline – support in case of domestic violence against women: (030) 6110300 – multilingual
  • LARA e.V. Helpline for raped and sexually harassed women: (030) 2168888 - multilingual
  • Intercultural women safe house (‘Interkulturelles Frauenhaus’): 801 080 50
  • Helpline violence against women: 08000 116 016 , (030) 9864332 – multilingual
  • Helpline pregnant women in distress: 0800 40 40 020 – multilingual