Frequently asked questions about Volkshochschule Berlin Mitte (FAQ)

Corona: For your protection, we may have to adjust your course. In this case you will receive an e-mail and may get a refund. However, we will do our utmost to ensure that we can offer all courses with the currently valid hygiene and distance rules. You can find the hygiene concept here in German.

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• 1. How do I register?
• 2. Can I also unsubscribe?
• 3. How can I contact the Berlin Mitte adult education centre (Volkshochschule)?
• 4 . For which courses can/must I seek advice?<
• *5. When and where can I pay in cash?*>
• 5. When are the school holidays in Berlin?
• 6. When do the courses take place?
• 7. And if something changes?
• 8. Are there breaks during a course?
• 9. Are the places of learning equipped for the disabled?
• 10. Who is eligible for fee reductions?
• 11. What can I do if a course is fully booked?
• 12. Does the adult education centre issue certificates of attendance?
• 13. Do you also offer educational leave courses?
• 14. When is the programme for the next semester released?
• 15. What should I do if I have further questions?

1. How do I register?

• The easiest way is the online registration
• You can also use the registration form , print it and send it to us by post or fax (address and fax number are indicated in the form).<
• *Otherwise, you are also welcome to register in person. You will find the locations and the opening hours here..*>
• Please note, that for all German courses you can only register in person.

2. Can I also unsubscribe?

Yes, if you opt out we retain the following cancellation fee:

• more than 14 days prior to the start of the course: 6 Euro
• between 14 days and one day prior to the start of the course: 12 Euro
• From the day the course starts you have no entitlement to reimbursement of the fee.

You can find further information in the General Terms and Conditions

3. How can I contact the Berlin Mitte adult education centre (Volkshochschule)

• You can reach us by email, telephone or fax.

4 . For which courses can/must I seek advice?

• You can only register for our German courses following personal consultation.

• For our foreign language courses, we recommend our grading consultation.

• For all other courses you are also welcome to ask for advice. Please see contact information in the programme area you are interested in

5. Does my course take place during Berlin school holidays?

• The adult education centers are aligned with the Berlin school holidays. Most of the courses have a break.

• You can find detailed information about the course dates in the program booklet or through the online registration

You can also ask your teacher.

6. Where do the courses take place?

• The exact course location can be found in the course announcement of the individual courses in the program booklet or in the online registration.

Please always check your registration confirmation. The latest course location is always listed there, in case there have been changes since the publication of the program booklet.

7. And if anything changes?

• Please provide your mobile phone number and e-mail address when you register. We communicate course changes to you by text message or e-mail.

8. Are there breaks during a course?

• Please note that during the designated course time we take into account both lesson and break times. Courses with more than 3 teaching units include a break of 15 minutes and courses of more than 5 teaching units include a break of 30 minutes. Any changes can be found in the individual course announcement.

9. Are the places of learning equipped for the disabled?

• Many of our places of learning are accessible to the disabled.
  You will find further detailed information on our four main places of learning here.

10. Who is eligible for fee reductions?

• For information on which groups of persons are eligible for a reduced fee, please refer to the General Terms and Conditions (Fees and Costs)

11. What can I do if a course is fully booked?

• You can put yourself on a waiting list via your online account. We will inform you as soon as a place becomes available.

12. Does the adult education centre issue certificates of attendance?

• Yes. If you have regularly participated in a course program (at least 70% of class hours), you will automatically receive a certificate of attendance. As a rule, you will receive your certificate of attendance at the latest 14 days after the end of the course.

13. Do you also offer "Bildungsurlaub" courses?

• For many of our courses you can obtain a leave of absence. For further information, please refer to the Internet portal of the Berlin adult education centres.

14. When is the programme for the next semester released?

• It is expected that the new courses for the first semester of 2021 will be available for booking online from the end of November 2020 via our homepage.

The printed syllabus is expected to be available at the beginning of December 2020.

15. What should I do if I have further questions?

• You are welcome to contact us (see contact column on the right or below).

Registration time and opening hours