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Information for refugees from Ukraine - frequently asked questions
The most important questions and answers for refugees from Ukraine and people who want to help. Information for refugees from Ukraine - frequently asked questions
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Otto-Suhr-Allee 100
10585 Berlin
E-mail: Post.soziales@charlottenburg-wilmersdorf.de
Website: www.berlin.de/ba-charlottenburg-wilmersdorf
Office hours for refugees: Monday, Tuesday and Thursday from 9 a.m. to 12 p.m., Friday only by prior appointment
Fröbelstraße 17
10405 Berlin
E-mail: ukraine.sozialamt@ba-pankow.berlin.de
Website: www.berlin.de/ba-pankow
Office hours for refugees: Monday to Friday from 8 a.m. to 11 a.m.
Yorckstraße 4-11
10965 Berlin
E-mail: sozialamt@ba-fk.berlin.de
Website: www.berlin.de/ba-friedrichshain-kreuzberg
Office hours for refugees: Monday, Tuesday, Thursday and Friday from 8:30 a.m. to 12 p.m.
Eichborndamm 215
13437 Berlin
E-mail: post.sozialamt@reinickendorf.berlin.de
Website: www.berlin.de/ba-reinickendorf
Office hours for refugees: Monday and Thursday from 9 a.m. to 12 p.m.
Alt-Friedrichsfelde 60
10315 Berlin
E-mail: info.sozialamt@lichtenberg.berlin.de
Website: www.berlin.de/ba-lichtenberg
Office hours for refugees: Monday, Wednesday and Friday from 9 a.m. to 12 p.m.
Galenstraße 14
13597 Berlin
E-mail: asylblg_uebergabe@ba-spandau.berlin.de
Website: www.berlin.de/ba-spandau
Office hours for refugees: Monday, Wednesday and Friday from 9 a.m. to 1 p.m.
Riesaer Str. 94
12627 Berlin
E-mail: Sozialamt@ba-mh.berlin.de
Website: www.berlin.de/ba-marzahn-hellersdorf
Office hours for refugees: Monday, Tuesday, Thursday, Friday from 9 a.m. to 12 p.m.
Schloßstraße 37
12163 Berlin
Room 101
E-mail: Soz-Ukraine@ba-sz.berlin.de
Website: www.berlin.de/ba-steglitz-zehlendorf
Office hours for refugees: Tuesday from 9 a.m. to 12 p.m. and by appointment
Please note: If you do not have an appointment, please first go to the waiting tent at Grunewaldstraße 55 (in the Schwartzschen Villa opposite Steglitz Town Hall).
Müllerstraße 146
13341 Berlin
Website: www.berlin.de/ba-mitte
Office hours for refugees: Monday, Tuesday and Thursday from 8:30 a.m. to 12:30 p.m. (registration on site until 11:30 a.m.), Wednesday from 8:30 a.m. to 11:30 a.m. (Consultation hours only, applications are not accepted, registration on site until 11 a.m.)
Tempelhofer Damm 165
12099 Berlin
E-mail: sozialwesen@ba-ts.berlin.de
Website: www.berlin.de/ba-tempelhof-schoeneberg
Office hours for refugees: Monday to Friday from 9 a.m. to 12 p.m. (last admission: 11 a.m.)
Donaustraße 89
12043 Berlin
E-mail: soziales@bezirksamt-neukoelln.de
Website: www.berlin.de/ba-neukoelln
Office hours for refugees: Monday, Wednesday and Friday from 8 a.m. to 11 a.m.
Merlitz Sporthalle
Merlitzstraße 16
12489 Berlin
E-mail: Soz.Ukraine@ba-tk.berlin.de
Website: www.berlin.de/ba-treptow-koepenick
Office hours for refugees: Monday, Tuesday and Thursday from 8 a.m. to 12 p.m.
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The most important questions and answers for refugees from Ukraine and people who want to help. Information for refugees from Ukraine - frequently asked questions
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This practical information will enable you to manage better in German everyday life. Many institutions in Berlin offer cost-free services for refugees from Ukraine. Everyday life: Practical tips and cost-free services
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Berlin welcomes you! Below you will find the most important information on entering Germany, residence status and assistance available to you. Arrival: Important information for refugees from Ukraine
You have questions about the help and assistance being offered or would like to find out what kind of support is available?
The central service number can be contacted from Monday to Sunday from 7 a.m. to 6 p.m. on +49 30 90 127 127. Information can currently be provided in German, English, Ukrainian and Russian.
Please note: Only general information is provided on the central service number. Questions about details or individual matters should be clarified directly with the respective offices in the districts.