Information for refugees from Ukraine

  • Antrag am Laptop

    Online application for residence permits

    Refugees with permanent accommodation in Berlin can now apply for this residence permit online.

    More information Image: dpa
  • First days in Berlin

    Information on accommodation and support during your first days in Berlin.

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  • Medical care

    Information on your right to medical care, the electronic health card and the current Corona situation in Berlin.

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  • FAQ

    Information from Berlin Immigration Office on the online application and right of residence for refugees from Ukraine.

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Applying for social benefits

Information on applying for social benefits: downloading the form, the required documents and the contact details of the relevant office. Applying for social benefits

Regenbogenflagge in Berlin

Contact points for LGBTI refugees

Berlin is rainbow city and supports LGBTI refugees along with many projects and institutions. LGBTI refugees can get support at at lot of contact points in the city. Contact points for LGBTI refugees

Geflüchtete im Rollstuhl

Information for refugees with disabilities

In Germany, people who have a severe disability can apply for a Disability Card. The Disability Card will enable you to get help in various areas of daily life. A Ukrainian Disability Card is not valid in Germany. Information for refugees with disabilities


You have questions about the help and assistance being offered or would like to find out what kind of support is available?

The central service number can be contacted from Monday to Sunday from 7 a.m. to 6 p.m. on +49 30 90 127 127. Information can currently be provided in German, English, Ukrainian and Russian.

Please note: Only general information is provided on the central service number. Questions about details or individual matters should be clarified directly with the respective offices in the districts.