Online application for residence permits
Online application for residence permits for the purpose of temporary protection for refugees from Ukraine. More information
You have questions about the help and assistance being offered or would like to find out what kind of support is available?
The central service number can be contacted from Monday to Saturday from 7 a.m. to 6 p.m. on +49 30 90 127 127. Information can currently be provided in German, English, Ukrainian and Russian.
Please note: Only general information is provided on the central service number. Questions about details or individual matters should be clarified directly with the respective offices in the districts.