
Image: dpa
Online application for residence permits
Online application for residence permits for the purpose of temporary protection for refugees from Ukraine. Online application for residence permits
Image: dpa
Please note that criminals may be active at Berlin Main Station trying to take advantage of the situation war refugees are in. The police have increased their presence at the main station to ensure your safety and security. Please first go to the arrival tent “Welcome Hall Land Berlin” on Washingtonplatz in front of the main station if you require assistance or are looking for accommodation. All further assistance will be coordinated from there. Please approach a police officer immediately if you feel unsafe or are offered money for accommodation.
Image: dpa
Equipment, food and veterinary care: several institutions in Berlin offer free support for pet owners from Ukraine. Information for Ukrainian refugees with animals
Image: dpa
This practical information will enable you to manage better in German everyday life. Many institutions in Berlin offer cost-free services for refugees from Ukraine. Everyday life: Practical tips and cost-free services
Image: dpa
Berlin supports you and your children with numerous offers: Information on daycare, school and education. Daycare, school and education
Image: dpa
Berlin is committed to gender equality and the equal participation of all women in all areas of society, irrespective of their religion, origin or migration or refugee status. Contact points and services for women
Image: dpa
In Germany, people who have a severe disability can apply for a Disability Card. The Disability Card will enable you to get help in various areas of daily life. A Ukrainian Disability Card is not valid in Germany. Information for refugees with disabilities
Image: dpa
Berlin is rainbow city and supports LGBTI refugees along with many projects and institutions. LGBTI refugees can get support at several contact points. Contact points for LGBTI refugees
Image: Senatsverwaltung für Integration, Arbeit und Soziales
The Welcome Centre, the advisory centre of the Commissioner of the Berlin Senate for Integration and Migration, supports you in matters of legal or social counselling and other questions concerning arrival and residence. Counselling is offered in several languages. Counselling Service at the Welcome Centre
Image: dpa
If you need advice, for example on the registration of your children for school, attending a German course or looking for a job, contact a migration advice center for adult immigrants (MBE). Migration advice center for adult immigrants
Image: dpa
Here is an overview of the services and contact points of Berlin districts for refugees from Ukraine. Services of Berlin Districts
You have questions about the help and assistance being offered or would like to find out what kind of support is available?
The central service number can be contacted from Monday to Sunday from 7 a.m. to 6 p.m. on +49 30 90 127 127. Information can currently be provided in German, English, Ukrainian and Russian.
Please note: Only general information is provided on the central service number. Questions about details or individual matters should be clarified directly with the respective offices in the districts.