Information for refugees from Ukraine

Have you fled the war in Ukraine and are living in the Berlin Lichtenberg district?

If you have a fictional certificate (Fiktionsbescheinigung) or a residence permit in accordance with § 24 (1) of the Residence Act (Aufenthaltsgesetz), you may be eligible to Citizen’s benefit from the Jobcenter.

In addition to living expenses, health insurance and the costs of accommodation and heating are also covered.

Where can I register in Berlin?

Link to registration
You must officially register in order to apply for financial benefits.

Where do I apply for a residence permit online?

Link to residence permit application
In order to be able to apply for Citizen’s benefit at the Jobcenter, you must have a fictional certificate (Fiktionsbescheinigung) or a residence permit in accordance with § 24 (1) of the Residence Act (Aufenthaltsgesetz)

How do I apply for Citizen’s benefit (Bürgergeld) at the Jobcenter?

Apply online via jobcenter.digital

If you encounter technical problems, our technical support team will be happy to help. You can call them free of charge: 0800 – 4 5555 01.

You can get additional help in the application process either via telephone (030 – 5555 88 2222) or by booking a personal appointment yourself through our Online-Terminvereinbarung

Additional information:
You can find an information sheet on Citizen’s benefit (Bürgergeld) in Ukranian here.

Also there’s a FAQ on Citizen’s benefit (Bürgergeld) in the Handbook Germany

After submitting your application, you will receive an invitation to an appointment via mail to confirm your identity. Please make sure you attend this appointment.

Which documents are required for the application?

• Copies of all family members’ passports
• Copies of all family members‘ fictional certificates (Fiktionsbescheinigung) or residence permits
• Completed and signed application form
  (Do you already have a reference number with the Employment Agency? Please provide this reference number)
  If available:
• copy of the last decision regarding your previous asylum seekers’ benefits or transfer letter from the AsylbLG
• Bank account details (Please open a German bank account)

Please scan all documents (or take pictures of them) and send them via jobcenter.digital.

Can I attend a language or integration course?

Refugees from Ukraine have immediate access to language support services provided by the Federal Office for Migration and Refugees (BAMF). You will receive access to all courses and qualification services. In this way, the government aims to make your arrival and stay in Germany easier.

Information from the Employment Agency (Agentur für Arbeit) on language and integration courses

Where can I find additional help in Berlin?

More information and contact details are available at www.berlin.de/ukraine/. Information for asylum seekers is available in German and Ukrainian.

Questions and answers for refugees from Ukraine (video – sign language): FAQ Ukraine
Government help portal for refugees from Ukraine: germany4ukraine

BuT Beratung

Can I claim child benefit?

Information about the requirements for claiming child benefit as a refugee is available on the Family Benefits Office (Familienkasse) website in German and Ukrainian.

You can visit the website here.

Where can I get childcare?

• Information sheet on childcare

  in deutscher Sprache

  PDF-Document (54.1 kB)

• Information sheet on childcare

  in ukrainischer Sprache

  PDF-Document (74.7 kB)

How do I register my children at a school?

• Information sheet on school registration

  in deutscher Sprache

  PDF-Document (148.8 kB)

• Information sheet on school registration

  in ukrainischer Sprache

  PDF-Document (152.2 kB)