Service economy

Service economy

The service sector is the one with the highest growth rate in Berlin.


© Gajus /

No other industry has seen as many companies move to and start up in Berlin in recent years. Berlin offers companies a large local market with almost 3.7 million consumers. Above all, the communications, consultancy, and service industries are experiencing strong growth and new services related to Berlin's strong information and communication technology industries are in high demand.

One of the main economic sectors of the city is the tourism industry. With around 33 million overnight stays in 2018, Berlin has continued to break records in the number of visitors unlike hardly any other metropolis. In addition, Berlin has positioned itself as the top call centre region for the German-speaking market. About 240 call centres with 25,000 employees are located here and offer a comprehensive range of high-quality call centre services.

Last edited: 1. October 2019