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Library card
Berlin Public Libraries offer refugees a free library card for initially three months. With it you can enter over 60 libraries in Berlin and borrow up to 10 books at a time. Library card
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Berlin is committed to gender equality and the equal participation of all women in all areas of society, irrespective of their religion, origin or migration or refugee status. Contact points and services for women
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Berlin is rainbow city and supports LGBTI refugees along with many projects and institutions. LGBTI refugees can get support at at lot of contact points in the city. Contact points for LGBTI refugees
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If you have experienced a crime, you do not have to cope with this experience alone. Here you will find a lot of useful information about what you can do and what different support options are available. Portal for victims of crime
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Information from Berlin Immigration Office on the online application and right of residence for refugees from Ukraine. FAQ
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Berlin welcomes you! Below you will find the most important information on entering Germany, residence status and assistance available to you. Arrival: Important information for refugees from Ukraine
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Online application for residence permits for the purpose of temporary protection for refugees from Ukraine. Online application for residence permits
You have questions about the help and assistance being offered or would like to find out what kind of support is available?
The central service number can be contacted from Monday to Sunday from 7 a.m. to 6 p.m. on +49 30 90 127 127. Information can currently be provided in German, English, Ukrainian and Russian.
Please note: Only general information is provided on the central service number. Questions about details or individual matters should be clarified directly with the respective offices in the districts.