Content
Applications and service

Image: Landesamt für Einwanderung
Overview of the regulations applicable to all departments and units at our locations:
Our location in Friedrich-Krause-Ufer
Department A
- Units A 1 and A 5 (Syrian nationals and stateless persons / persons with undetermined citizenship from Syria):
- Services are only available with pre-booked appointment.
- Units A 2, A 3 and A 4 (People in an ongoing asylum procedure or with an obligation to leave the country):
- The service takes place only by appointment.
- Please note our information on this dated May 15, 2023.
Department E
- Department E is responsible for residence permits for family and humanitarian reasons, au-pairs, self-employed persons, participants in voluntary services or working holiday programs and holders of permanent residence permits.
- The service in the units E 1 to E 6 takes place only by appointment.
Department R (Unlawful entrants with a certificate from the police or the main customs office)
- Department R only serves Mondays and Tuesdays from 7 a.m. to 2 p.m. and Thursdays from 9 a.m. to 5 p.m. upon presentation of a waiting number.
- These waiting numbers are issued at our location in Friedrich-Krause-Ufer 24 by the employees at the gate.
Our location in Keplerstraße (Units B 1 / B 2 / B 3)
- Units B 1, B 2 and B 3 are responsible for residence permits for qualified skilled workers, education and training programs, school attendance, studies, scientists and researchers and their family members.
- The service takes place only by appointment.