Service from November 22nd at our locations

Information in German

Update: From December 8th, 2021 - Admission only with VRT proof

From December 8th, 2021, the VRT (3G in German) regulation will also be applied at all office buildings in Berlin.

Thus, without exception, only people can gain access to our service buildings who have either been fully vaccinated against the corona virus, have recovered or who have currently tested negative for an infection with the corona virus.

You must therefore be able to provide evidence of this before admission. Please refer to the information on our homepage to find out which evidence is required.

The number of new corona infections in Berlin and all of Germany is currently rising dramatically, the pandemic situation is getting worse.
In order to minimize the risk of infection during visits to the Berlin Immigration Office (LEA), large crowds of people due to queues like in the last few days must be avoided.

For people who are in an ongoing asylum procedure or who are obliged to leave the country, the following procedure (which was already practiced until November 4th) will apply again from November 22nd 2021:

• Services are available only with appointment.
• Waiting numbers are no longer issued for departments A 2, A 3 or A 4.
• You are in possession of a certificate confirming permission to remain pending an asylum decision (Aufenthaltsgestattung), have temporary suspension of deportation status (Duldung), a border crossing certificate, a so-called L4048 certificate under Section 84(2) of the German Residency Act, or a certificate on the confiscation of a passport? The certificate will expire in the next 6 weeks or has it already expired?
  • Then please complete this online form on our website.
  • Did you already register with us online up to and including November 4th, 2021? Then please do not register again. Your process is already being processed by us and we will get in touch with you.

In the following you will find details of the regulations that apply to all departments and units at our locations:

• Our location in Friedrich-Krause-Ufer
• Our location in Keplerstraße
• Hygienic measures
• More information in our FAQ
• You wish to travel?

Our location in Friedrich-Krause-Ufer

Department A

• Units A 1 and A 5 (Syrian nationals and stateless persons / persons with undetermined citizenship from Syria):
  • Services are only available with pre-booked appointment.
  • Additional appointments for urgent cases will be released every 2 weeks for appointments on the following Wednesday.

• Units A 2, A 3 and A 4 (People in an ongoing asylum procedure or with an obligation to leave the country):
• Services are available with appointment.
• You are in possession of a certificate confirming permission to remain pending an asylum decision (Aufenthaltsgestattung), have temporary suspension of deportation status (Duldung), a border crossing certificate, a so-called L4048 certificate under Section 84(2) of the German Residency Act, or a certificate on the confiscation of a passport?
• The certificate will expire in the next 6 weeks or has it already expired? Then please complete this online form on our website.

Department E

• Department E is responsible for residence permits for family and humanitarian reasons, au-pairs, self-employed persons, participants in voluntary services or working holiday programs and holders of permanent residence permits.
• Units E 1 to E 5 serve in principle by pre-booked appointment.
• In urgent cases you need a waiting number. Waiting numbers are issued at our location Friedrich-Krause-Ufer 24 during regular opening hours (Mondays and Tuesdays 7am to 2pm and Thursdays 9am to 5pm).

Department R (Unlawful entrants with a certificate from the police or the main customs office)

• Department R serves only with a waiting number.
• Waiting numbers are issued at our location in Friedrich-Krause-Ufer 24 by the employees at the gate during regular opening hours (Mondays and Tuesdays 7am to 2pm and Thursdays 9am to 5pm).

Our location in Keplerstraße (Units B 1 / B 2)

• Units B 1 and B 2 are responsible for residence permits for qualified skilled workers, education and training programs, school attendance, studies, scientists and researchers and their family members.
• Services are available with pre-booked appointment.
• For urgent cases the units B 1 and B 2 release short-term online appointments for Mondays and Tuesdays on a daily basis.
• In addition every Wednesday afternoon hundreds of fast lane appointments for the following Thursday at Keplerstraße will be released.

Information for both locations

Hygienic measures

• From December 8th, 2021, the VRT (3G in German) regulation will also be applied at all office buildings in Berlin.
  Thus, without exception, only people can gain access to our service buildings who have either been fully vaccinated against the corona virus, have recovered or who have currently tested negative for an infection with the corona virus.
  You must therefore be able to provide evidence of this before admission. Please refer to the information on our homepage to find out which evidence is required.
• Please wear a mask of the standards KN95/N95 or FFP2 as soon as you enter the service building.
• If you can prove with a medical certificate that you are exempt from the mask requirement, you can visit in person in accordance with the so-called 3-G rule (you need to be vaccinated, recovered or tested).
• If possible we kindly ask you to come without accompanying persons.

More information

• You can find further information about residency and processing customer applications at the Berlin Immigration Office during the Corona pandemic in our Corona-FAQ
• The Corona-FAQ do not answer your question? Contact our consulting service in the Berlin Immigration Office.

You wish to travel?

You wish to travel but there is no short term appointment, you are in possession of a temporary residence permit together with a valid travel document?

• Please send an email including your travel dates and the reason for your travel to the unit responsible for you. We will process your request to verify that you can receive a certificate that enables you to travel.
• Please notice that due to long production we cannot issue travel documents for tourist travel.