Are you planning on travelling to Berlin, did you just arrive, or would you like to live in our city for longer? The Welcome Center informs newly arrived persons about everything affecting your arrival and stay in Berlin.
- What legal requirements do I need to fulfill?
- How do I find work, training?
- What do I need to consider while looking for an apartment?
- How do I find a school for my child?
- How does day-to-day life in Berlin work?
What you need to know to do, and where and how to arrive properly are things we can provide advice about both on location at Potsdamer Strasse 65 (Mitte district, Tiergarten district) and virtually via our website.
We can also guide you to additional special advice services from other civic offices and institutions of the State of Berlin and other organisations and associations.
Advice in your language!
Consultations take place in German, English, French, Italian, Croatian, Polish, Russian, Turkish and Vietnamese. In addition, interpreters are available to you for the following languages: Arabic, Farsi and Dari (Mon, Tue, Thurs); Pashto, Urdu, Punjabi and Hindi (Tue, Thurs); Amharic and Tigrinya (Thurs); Kurmanji (Mon, Thurs). A detailed overview of the languages on offer during our opening hours can be found here. PDF Overview of languages
We advise you together with our partners!
We cooperate with a multitude of partners, who advise alongside us in the Welcome Centre. Our partners are: ARBEIT UND LEBEN e.V., bridge – Arbeit und Bildung e.V., DQG mbH (Jobassistenz Friedrichshain-Kreuzberg, Jobassistenz Spandau, LernLaden Pankow), EURES, GUWBI e.V., INBAS GmbH (EMSA and ARRIVO BERLIN Wege zum Berufsabschluss), IQ Netzwerk Berlin, JOB POINT and UIM Berlino e.V.. Your consultation times in the Welcome Centre can be checked here.
PDF Consultation times partner
We are happy to support you with filling out forms and applications.
Unfortunately, the Welcome Center Berlin currently does not provide practical support with looking for apartments.
Important: You do not need an appointment, but you can simply come by during the opening times. It is possible to receive a waiting number one hour before the beginning of the respective consultation appointment. If there is a large crowd, it could be the case that there are no numbers available and you will therefore not receive a consultation appointment. Please also use our offer of questions by email to firstname.lastname@example.org.
Barrier-free access: The Welcome Centre is barrier-free. You can find our office on Potsdamer Straße 65, 10785 Berlin (Mitte district, Tiergarten district), on the first floor. The offices are accessible by wheelchair.
Our flyer in nine languages
You can find our flyer here with information on the Welcome Centre Berlin, including our opening times, contact details and our languages on offer during the consultation appointments:
Flyer Arabic-German Flyer English-German Flyer Farsi-Deutsch Flyer French-German Flyer Italienisch-Deutsch
Flyer Polish-German Flyer Russian-German Flyer Spanish-German Flyer Turkish-German