Are you planning on travelling to Berlin, did you just arrive,
or would you like to live in our city for longer? The Welcome
Center informs newly arrived persons about everything affecting
your arrival and stay in Berlin.
- What legal requirements do I need to fulfil?
- How do I find work, training?
- What do I need to consider while looking for an apartment?
- How do I find a school for my child?
- How does day-to-day life in Berlin work?
What you need to know to do, and where and how to arrive
properly are things we can provide advice about both on
location at Potsdamer Strasse
65 and virtually via our website.
We can also guide you to additional special advice services
from other civic offices and institutions of the State of
Berlin and other organisations and associations.
Advice in your language!
Advice is provided in English, Vietnamese, Turkish, and Arabic.
Another person who can translate Farsi, Dari, Pashtu, Urdu,
Punjabi, and Hindi is available to you on Tuesdays and
We are happy to support you with filling out forms
Unfortunately, the Welcome Center Berlin currently
does not provide practical support with looking for
- You don´t need an appointment, just come by during our
opening hours. One hour before the beginning of the respective
counseling hours, we start giving out waiting numbers for
appointments with our counselors. If there is a great number of
people seeking advice, it is possible that there are no numbers
left and no more appointments available. Please therefore also
make use of our offer to ask questions via email: firstname.lastname@example.org.