Information about the coronavirus
Who we are
The Welcome Center is the counselling center of the Commissioner of the Berlin Senate for Integration and Migration and a first contact point of the Senate Department for Integration, Labor and Social Affairs for new arrivals, immigrants, people with a migration history and people without a German passport.
Those seeking advice and their relatives receive help on issues such as arriving, staying or professional life. We also provide support on questions concerning social services and other requests related to your arrival.
We have a team of consultants and interpreters who provide information, consult and support individually and in several languages as well as together with our partners. We offer a comprehensive range of services – on site, by phone and digitally – and also provide information on these topics online.
The following services are covered:
- Legal advice on migration law
- Counselling for hardship cases (Härtefallberatung)
- Counseling on social services
- Counselling on the recognition of professional qualifications from abroad
- Counselling on vocational training and further education, German courses and job search
- Counselling on setting up a business
- Counselling on labor law
The former Counselling Center based at the Commissioner for Integration and Migration’s office since 1981, and the Welcome Center founded in 2016 have been combining their competencies as of April 2021.
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for appointments and consultation by e-mail
Tel.: (030) 9017-23172
to arrange an appointment for a consulation
Tel.: (030) 9017-23126
for general questions.
During your appointment, you must wear an FFP2 mask and maintain a minimum distance of 1.5 meters between yourself and others.