Information about the coronavirus


Advisory Services

Image: Willkommenszentrum

The Welcome Center offers a wide range of advisory services. We also cooperate with several partners that work together with us.

We provide support in the following fields:

Legal advice on migration law

The team of legal advisors supports you with all questions about entry, right of residence and freedom of movement, asylum law, access to the labor market, imminent deportation and questions regarding naturalization and citizenship law. The offer is also open for persons without a legal status. All questions regarding migration law are treated confidentially and all advisors are subject to confidentiality.

Hardship case counselling

In special cases, where the end of your stay is imminent, a procedure by the Berlin Hardship Commission (Härtefallkommission) with the aim of securing your stay can be initiated.

Social counseling

The social advisors provide support in all questions regarding social services and benefits, livelihood security, including family benefits, child and parental allowance, alimony advance, BAföG and housing allowance.

Advice on the recognition of professional qualifications from abroad

Together with Netzwerk Integration durch Qualifizierung (IQ), we support to help you have professional qualifications from abroad recognized, including possible financial support via the fund of Berlin hardship case(Berliner Härtefallfonds).

Advice on training and further education, German courses and job search

The Welcome Center offers support in different ways to help find a way into the training and labor market:

Arbeit und Bildung e.V. by bridge offers counselling and professional orientation, training and further education, especially for people with a toleration permit (“Duldung”) or residence permit, as well as for refugees on access to the labor market in order to find prospects to stay.

DQG and GesBit provide support with issues relating to education and work, job search, further training opportunities and German courses, as well as with questions about job applications.

Arbeit und Bildung e.V. provides consultation for migrants and refugees on vocational qualifications, individual skill assessment and the determination of professional experience.

Counselling on setting up a business

GUWBI e. V. covers aspects around starting up businesses and the founding of small enterprises.

Counselling on labor law

Arbeit und Leben Berlin-Brandenburg offers consultation on questions regarding labor law. The focus is on questions of employee rights, in particular questions relating to employment contracts and wages, termination and vacation, maternity leave/parental leave, deployment and subcontracted labor, seasonal work, mini-jobs, undocumented work, false self-employment/business.

Multilingual consultation

We assist you in German, English, French, Italian, Serbian, Polish, Russian, Turkish and Vietnamese. Language mediators are also available for the languages Arabic, Dari and Farsi.