Advisory services

Frau wärmt ihre Beine am Heizkörper

Stay well-informed during the energy crisis: We’re on the side of consumers. Berlin offers a wide range of advisory services thanks to its strong partners. Whether you’re looking for energy-saving tips, have a legal query or need assistance because you’re facing legal disputes or energy cut-offs, you’ll find the right advice centre here. Get advice on time!

Energy Saving Advice

Saving energy can be easy. Berlin has many advice centres that can help you to reduce your energy consumption and cover any hidden costs. Seek personal advice from the experts and receive handy tips on how to reduce your energy costs. More information

Energy law advice

Electricity and gas providers are increasing their prices, changing instalment payments and terminating contracts. Experts in energy law advice can competently answer your questions and inform you of your rights. Advice centres can be found in all Berlin districts. More information

Energy debt advice

Are you unable to pay your gas or electricity bill? Do you have energy debts? Has your provider threatened to or already disconnected your power supply? Berlin has numerous advice centres that can help you in these cases - they're quick and often free. More information

Advice for property owners

Anyone who owns a home can save a great deal of energy. Energy-based renovations can drastically reduce a building’s energy consumption and increase the property’s value in the long term. Seek personal advice if this interests you. You will find advice centres in all of Berlin's districts. More information

Advisory services in other languages

Energy saving advice for Russian and Ukrainian speakers

Club Dialog e.V. is offering energy advice for the Russian and Ukrainian-speaking community in Berlin. Advice is available in the respective native language (by phone, in person or email). Advice-seekers should already be in possession of a private rental agreement. Individual consumption and energy bills will be analysed as part of the service and assistance provided for comparing providers. This also includes informational events and group advice on how to save energy, methods of energy supply and other topics relating to energy.

Club Dialog e.V.
Lindower Straße 18
13347 Berlin

Tel.: (030) 204 48 59
E-Mail: info@club-dialog.de
Website: www.club-dialog.de

Opening hours
Monday to Friday: 10:00 a.m. to 6:00 p.m.

Eco Save – Energy-saving advice in Turkish, Arabic, Kurdish, German, English

The Project „EcoSave is offering energy advice in German, Arabic, Turkish and Kurdish (Kurmanji/Zaza) for people with a migration background

TBB – Turkish Union in Berlin-Brandenburg
Oranienstraße 53
10969 Berlin

Tel: (030) 61 30 53 28 (Appointments by phone each wednesday during 2 p.m. to 5 p. m. )
E-Mail: ecosave@tbb-berlin.de
Website: www.tbb-berlin.de/ecosave
Instagram: EcoSave – energy advice TBB