Senate Department for Consumer Protection

  • Energy advice

    Rising energy prices are causing problems for many people: seek expert advice if you have questions about your energy provider, can't pay your bills or want to reduce your energy costs.

    More information Image: Antonio Diaz /
  • Advisory services

    Stay well-informed during the energy crisis: Berlin offers a wide range of advisory services thanks to its strong partners. Find advice centres in all of Berlin’s districts.

    More information Image: New Africa /
  • Questions and answers

    Increased instalment payments, terminated contracts and excessively high bills: we give guidance on the most important matters. Good advice protects against conflicts and energy cut-offs.

    More information Image: Dilok /
  • Energy-saving tips

    Whether it's heating, cooking or washing, saving energy in the home isn't so difficult. Find more information and free tools here.

    More information Image: japolia /

Senate Department for Consumer Protection

Salzburger Straße 21 -25
10825 Berlin
Tel.: +49 30 9013-0