Senate Department for Justice and Consumer ProtectionDepartment Consumer Protection
Contact information for the relevant contact person
Energieberatung für Verbraucher:innen / Энергетические консультации для населения / Tüketiciler için enerji danışmanlığı / تقديم المشورة للمستهلكين بشأن الطاقة
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Rising energy prices are causing problems for many people: seek expert advice if you have questions about your energy provider, can't pay your bills or want to reduce your energy costs.
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Stay well-informed during the energy crisis: Berlin offers a wide range of advisory services thanks to its strong partners. Find advice centres in all of Berlin’s districts.
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Increased instalment payments, terminated contracts and excessively high bills: we give guidance on the most important matters. Good advice protects against conflicts and energy cut-offs.
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Whether it's heating, cooking or washing, saving energy in the home isn't so difficult. Find more information and free tools here.
Salzburger Straße 21 -25
Tel.: +49 30 9013-0