Senate Department for Consumer Protection

  • Junge Frau mit Glühlampe in der Hand

    Energy advice

    Rising energy prices are causing problems for many people: seek expert advice if you have questions about your energy provider, can't pay your bills or want to reduce your energy costs.

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  • Advisory services

    Stay well-informed during the energy crisis: Berlin offers a wide range of advisory services thanks to its strong partners. Find advice centres in all of Berlin’s districts.

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  • Questions and answers

    Increased instalment payments, terminated contracts and excessively high bills: we give guidance on the most important matters. Good advice protects against conflicts and energy cut-offs.

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  • Energy-saving tips

    Whether it's heating, cooking or washing, saving energy in the home isn't so difficult. Find more information and free tools here.

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Senate Department for Consumer Protection

Brückenstraße 6
10179 Berlin
Tel.: +49 30 9025-2701