Senate Department for the Environment, Urban Mobility, Consumer Protection and Climate ActionDepartment Consumer Protection
Telefon: 030 9025-1802
Energieberatung für Verbraucher:innen / Энергетические консультации для населения / Tüketiciler için enerji danışmanlığı / تقديم المشورة للمستهلكين بشأن الطاقة
Image: Antonio Diaz / stock.adobe.com
Rising energy prices are causing problems for many people: seek expert advice if you have questions about your energy provider, can't pay your bills or want to reduce your energy costs.
Stay well-informed during the energy crisis: Berlin offers a wide range of advisory services thanks to its strong partners. Find advice centres in all of Berlin’s districts.
Increased instalment payments, terminated contracts and excessively high bills: we give guidance on the most important matters. Good advice protects against conflicts and energy cut-offs.
Whether it's heating, cooking or washing, saving energy in the home isn't so difficult. Find more information and free tools here.
Tel.: +49 30 9025-2701