Privacy policy

The technical operator for berlin.de, BerlinOnline GmbH, provides the website and collects browser data (so-called log files).

BerlinOnline GmbH
Stefan-Heym-Platz 1
10367 Berlin

Description and scope of the data processing

Every time a user accesses a page or file on the web portal, data is collected about this process.

This data is:

• Browser type and version
• Operating system used
• Website that referred you to us (referrer URL)
• Website you visit
• Date and time of your visit
• Your Internet Protocol (IP address)
• Amount of data transferred
• Access status (files transferred, file not found, etc.)

Legal basis for the data processing

The legal basis for the processing of the data is the legitimate interest pursuant to Article 6 (1) (f) GDPR. The legitimate interest lies in the secure provision of the website requested by the user. In addition, the purposes listed below also constitute our legitimate interests.

Purpose of the data processing

The data is processed for technical reasons in order to maintain and improve the functionality and operational security of the web portal.

Duration of storage

The data will be deleted after 14 days.

The website may make use of temporary cookies. These are small text files sent by the web server to your computer to store certain information.

Temporary cookies are used only for the session. These cookies are deleted at the end of the session, i.e. when you leave the website or close the browser window.

The legal basis is the legitimate interest pursuant to Article 6(1)(f) GDPR.

The website can also be viewed without cookies being stored. You can deactivate the storage of cookies in your browser settings or set your browser to notify you when a website intends to store a cookie. In this case, you can decide whether or not to accept the cookie. However, for technical reasons it is necessary to allow all temporary cookies in order to use the full functionality of the website.

The web analytics service „Mapp Intelligence“ (formerly „Webtrekk Analytics“) from Webtrekk GmbH is used on the web portal pages.

Mapp Digital
c/o Webtrekk GmbH
Schönhauser Allee 148
10435 Berlin

We would like to point out that Webtrekk GmbH, as the operator of the service, belongs to the Mapp Digital US group of companies based in the USA and that US law may apply. We have been assured that data transfer is excluded (through appropriate technical and organisational measures).

Description and scope of the data processing

Information collected includes operating system, browser, provider, previously visited website (referrer URL), and date and time visited.

The IP address is truncated prior to any processing so that it is anonymised and used only for session identification and geolocation (down to city level). The truncated IP address is then immediately deleted so that the stored data no longer has any personal reference and cannot be linked to the user’s identity, even via the Internet Service Provider.

To protect the privacy of visitors to the site, no personally identifiable information is collected. IP addresses are not logged, nor is any unique visitor information (such as e-mail addresses or names) collected. There is no cross-device tracking, URL parameters are truncated before processing, there is no merging with other data (e.g. demographic data) and the data is not shared with third parties.

The web analytics service also uses cookies to collect data. These are text files that are stored on the visitor’s computer. Mapp Intelligence only uses temporary session cookies that are limited to the duration of the visit. No persistent cookies are used for further recognition of visitors. Reach analysis is therefore exclusively session-based.

The analytical data collected will be stored and processed exclusively in Germany.

Legal basis for the data processing

The legal basis for anonymisation and the associated one-time processing of the IP address is legitimate interest pursuant to Article 6(1)(f) of the GDPR.

Purpose of the data processing

The service collects completely anonymous statistical data about the use of the website and enables us to continually improve the portal and its user-friendliness by evaluating, for example, reach, frequently visited areas and times, visitor flows and user actions.

Duration of storage

The anonymised data will be kept for 4 years.

Right of objection, removal and revocation

Ein Widerruf seitens der Nutzerin bzw. des Nutzers hinsichtlich der Statistik-Funktion besteht nur in der Nicht-Nutzung der Seite. Falls personenbezogene Daten versehentlich in die Suchmaske eingegeben worden sind, können diese Daten auf Anforderung gelöscht werden. Hierzu wenden Sie sich bitte an den behördlichen Datenschutzbeauftragten der für die zentralen Dienste des Webportals verantwortlichen Senatskanzlei unter behDSB@senatskanzlei.berlin.de

Sie können der Verarbeitung durch den Webanalysedienst „Mapp Intelligence“ widersprechen. In diesem Fall wird ein sogenanntes Opt-out-Cookie (webtrekkOptOut) auf Ihrem Endgerät gespeichert, das die zukünftige Erfassung Ihrer Daten beim Besuch der Website verhindert. Bitte beachten Sie, dass der Widerspruch nur so lange wirksam ist, wie das Opt-out-Cookie in Ihrem Browser gespeichert bleibt. Wenn Sie Ihre Cookies löschen oder einen anderen Browser oder ein anderes Endgerät verwenden, müssen Sie den Widerspruch erneut erklären.

Den Widerspruch können Sie über folgenden Link ausüben: Zählung deaktivieren

Diese Webseite nutzt den Dienst Conword zur automatischen Übersetzung von Inhalten.

Conword GmbH
Herwarthstraße 12
50672 Köln

Description and scope of the data processing

Mit der Nutzung der Übersetzungsfunktion wird Ihre IP-Adresse in anonymisierter Form durch Conword verarbeitet.

Weitere personenbezogene Daten werden nicht verarbeitet. Ebenfalls findet keine Übermittlung in ein Drittland ohne Angemessenheitsbeschluss statt.

Mit dem Anbieter wurde ein Auftragsverarbeitungsvertrag gem. Art. 28 DSGVO abgeschlossen.

Legal basis for the data processing

Rechtsgrundlage für die Anonymisierung und damit einhergehende, einmalige Verarbeitung der IP-Adresse ist Art. 6 Abs. 1 lit e) DSGVO i.V.m. § 11 Abs. 1 EGovG Bln, § 3 BlnDSG.

Purpose of the data processing

Wir nutzen Conword, um unsere Webseiten automatisiert übersetzen zu lassen und dadurch eine Darstellung in anderen Sprachen für die Besuchenden zu ermöglichen.

Duration of storage

Ihre IP-Adresse wird an unseren Auftragsverarbeiter übermittelt, der sie unmittelbar nach Bereitstellung der Übersetzung anonymisiert.

Description and scope of the data processing

This website contains a form that can be used to contact us electronically. If you use this form to contact us, the data you enter will be transmitted to us and stored. This data may consist of, for example, your:

• Email address
• First and last name
• Address (street, house number, postal code, city)

In addition, the following data is stored when the message is sent:

• Date and time of form transmission

The message submission process includes a step for obtaining your consent and a link to this data privacy statement.

When the contact form is deployed, a temporary “bo_formular” cookie is set. This cookie prevents spam and misuse of the form, such as the automated submission of requests. The cookie is only set for the duration of the session.

Legal basis for the data processing

Processing data entered in the form is lawful under Article 6 (1) (a) of the General Data Protection Regulation (GDPR) based on the user consent provision.

Temporarily storing the “bo_formular” cookie is lawful under Article 6 (1) (e) GDPR based on our legitimate interest in preventing spam and misuse of the form.

Purpose of the data processing

We process your personal data from the entry form for the sole purpose of handling your inquiry.

The date and time of form transmission are stored to ensure the security of our IT systems.

Setting the cookie has the legitimate purpose of preventing spam and misuse of the form.

Disclosure to third parties

Your data will be forwarded to the responsible office in Berlin’s administration if doing so is required to respond to your inquiry.

Duration of storage

Your information will be deleted as soon as it is no longer needed for the purpose for which it was provided. For personal data from the input screen in the contact form or sent via email, this point is reached when the respective conversation with the user is concluded. The conversation is considered to be finished when it is clear from the circumstances that the matter in question has been conclusively clarified.

The same storage period and deletion principles apply to the additional personal data collected when the message is sent.

The temporary “bo_formular” cookie is saved until the end of the session, specifically when the user leaves the page or closes the browser window.

Right of objection, removal and revocation

The user may revoke their consent to the processing of personal data at any time. If the user contacts us by e-mail, they may at any time object to the storage of their personal data. In such a case, the conversation and the processing of the request cannot be continued.

The revocation must be addressed to the Official Data Protection Officer at the contact address set out in Section II.

In this case, all personal data collected during the contact will be deleted.

This website uses maps from the Google Maps service.

Google Ireland Limited,
Gordon House,
Barrow Street,
Dublin 4
Ireland

Description and scope of the data processing

Google Maps are provided with a preview image to prevent data being sent to Google when you enter the page. You can only see the content if you have actively consented to the data processing by clicking on the „Accept and display“ button. A connection to the Google server is established after you have given your consent. Google also collects, processes and uses information about visitors. The data processed may include IP addresses, browser type, operating system, cookie information and location data.

For more information about the purpose and scope of data collection by the Google Maps service and the further processing and use of your data there, in particular the duration of storage or the criteria for determining this duration, as well as your related rights and settings to protect your privacy, please refer to the Google Privacy Policy.

Google Privacy Policy: www.google.com/policies/privacy/
Opt out of Google: adssettings.google.com/authenticated

Legal basis for the data processing

Once you have agreed to the display of content by clicking the „Accept and display“ button, you consent to the transfer of your data to Google pursuant to Article 6(1)(1)(a) of the GDPR.

Purpose of the data processing

By using the two-click solution, we can protect your data. Google Maps integration is used to visualise geographical information.

Duration of storage

Your consent to the display of Google Maps content is not saved. When you end the browser session, your consent is deleted, which means that when you return to the pages containing Google Maps content, a preview image is displayed and you must give your consent again if you wish to view the content.

Right of objection, removal and revocation

Consent to display maps is valid until the user leaves the embedding site. This does not affect the lawfulness of the processing carried out on the basis of the consent until it is revoked.

This service includes videos from the YouTube service on its pages.

Google Ireland Limited,
Gordon House,
Barrow Street,
Dublin 4
Ireland

Description and scope of the data processing

YouTube videos are provided with a preview image to prevent data being sent to Google when you enter the site. You can only see the video content if you have actively consented to the data processing by clicking the „Accept and View“ button. A connection to the Google server is established after you have given your consent. Google also collects, processes and uses information about visitors. The data processed may include IP addresses, browser type, operating system, cookie information and location data.

The purpose and scope of data collection by the service, as well as the further processing and use of your data there, including, without limitation, the retention period or criteria for determining such retention period, and your rights and choices regarding your privacy, can be found in the Google privacy policy.

Google privacy policy: www.google.com/policies/privacy/
Opt out of Google: adssettings.google.com/authenticated

Legal basis for the data processing

Once you have agreed to the display of content by clicking the „Accept and display“ button, you consent to the transfer of your data to Google pursuant to Article 6(1)(1)(a) of the GDPR.

Purpose of the data processing

By using the two-click solution, we can protect your data. The integration of YouTube videos serves to inform members of the public on topics related to the Berlin administration.

Duration of storage

Your consent to view YouTube videos is not saved. When you end your browser session, your consent is deleted, which means that when you return to the pages containing YouTube content, a preview image is displayed and you must give your consent again if you wish to view the content.

Right of objection, removal and revocation

Consent to display the video is valid until the user leaves the embedding page. This does not affect the lawfulness of the processing carried out on the basis of the consent until it is revoked.

This service embeds videos from Vimeo on its pages.

Vimeo.com, Inc.
555 West 18th Street
New York 10011
USA

Description and scope of the data processing

The videos are provided with a preview image to prevent data being sent to the provider when you enter the site. You can only see the content if you have actively consented to the data processing by clicking on the „Accept and display“ button. A connection to Vimeo’s server is established once you have given your consent. Information about visitors is also collected, processed and used. The data processed may include IP addresses, browser type, operating system, cookie information and location data.

The purpose and scope of data collection by the Vimeo service, as well as the further processing and use of your data there, including, without limitation, the retention period or criteria for determining such retention period, and your rights and choices regarding your privacy, can be found in Vimeo’s privacy policy.

Vimeo’s privacy policy: vimeo.com/privacy
Vimeo Cookie Policy (Opt-Out): vimeo.com/cookie_policy

Legal basis for the data processing

Once you have agreed to the display of content by clicking the „Accept and display“ button, you consent to the transfer of your data to the provider pursuant to Article 6(1)(1)(a) GDPR.

Purpose of the data processing

By using the two-click solution, we can protect your data. The integration of the Vimeo videos serves to inform members of the public on topics related to the Berlin administration.

Duration of storage

Your consent to view Vimeo videos is not stored. When you end your browser session, your consent is deleted, which means that when you return to the pages that contain Vimeo content, you will be presented with a thumbnail again and will have to give your consent once again if you wish to view the content.

Right of objection, removal and revocation

Consent to display the video is valid until the user leaves the embedding page. This does not affect the lawfulness of the processing carried out on the basis of the consent until it is revoked.

This service includes videos from movingimage on its pages.

movingimage EVP GmbH
Tempelhofer Ufer 1
10961 Berlin

Description and scope of the data processing

The videos are provided with a preview image to prevent data being sent to the provider when you enter the site. You can only see the video content if you have actively consented to the data processing by clicking on the „Accept and display“ button. A connection to the movingimage server is established once you have given your consent. Information about visitors is also collected, processed and used. The data processed may include IP addresses, browser type, operating system, cookie information and location data (log data).

movingimage uses sub-processors in third countries. In particular, these are the operators of the Content Delivery Network (CDN). movingimage has assured us in the order processing contract that standard contractual clauses have been concluded with these sub-processors to ensure that the requirements of Article 44 (ff.) GDPR.

movingimage privacy policy: www.movingimage.com/gtc/datenschutzerklaerung-der-movingimage-evp-gmbh/

Legal basis for the data processing

Once you have agreed to the display of content by clicking the „Accept and display“ button, you consent to the transfer of your data to movingimage pursuant to Article 6(1)(1)(a) of the GDPR.

Purpose of the data processing

By using the two-click solution, we can protect your data. The integration of the movingimage videos serves as an alternative source of information for members of the public as video material on topics related to the Berlin administration.

The data processed by movingimage is processed for technical reasons, to maintain and improve functionality and operational security. For further information on the purpose and scope of data collection by the service and the further processing and use of your data there, please refer to the movingimage privacy policy.

Duration of storage

Your consent to view movingimage videos (two-click solution) is not saved. When you end browser session, your consent is deleted, which means that when you return to the pages containing movingimage content, a preview image is displayed and you must give your consent again if you wish to view the content.

The data processed by movingimage (log data) is stored for four weeks.

Right of objection, removal and revocation

Consent to display the video (two-click solution) is valid until the user leaves the embedding page. This does not affect the lawfulness of the processing carried out on the basis of the consent until it is revoked.

Please refer to movingimage’s privacy policy for information on your rights and choices regarding the privacy of data processed by movingimage (log data).

You have a right, vis-à-vis the office responsible:

1. To be given information about the processing of your personal data (which also includes information on the purpose of the processing of your data, the recipients of your data and duration of the storage), pursuant to Art. 15 GDPR
2. to rectification of any incorrect personal data (Art. 16 GDPR);
3. to erasure pursuant to Art. 17 GDPR;
4. to restriction of the processing and data portability (Arts. 18 and 20 GDPR); and
5. to object to the processing of your data at any time (Art. 21 GDPR). Should you file an objection, your personal data will no longer be processed. An exception is made if mandatory reasons worthy of protection, which outweigh your interests, exist.

Consent granted by you may be revoked at any time with effect for the future. The lawfulness of the processing that was carried out until the time of the revocation, based on your consent, shall not be affected thereby. In such a case, we may possibly no longer be able to assist you with your concern. The revocation is to be directed to the official Data Protection Officer at the contact address given in Clause II.

In order to preserve any rights mentioned in this clause, any data subject may contact the Data Protection Officer (see Clause II).

In addition, - if you are of the opinion that data protection regulations were not respected when your data was processed - you may contact the competent supervisory authority with a complaint (Art. 77 GDPR). Data subjects may direct their complaint to the authority competent for their place of residence, however basically also to any other data protection supervisory authority. The competent data protection authority is the Berlin Commissioner for Data Protection and Freedom of Information, whom you can contact as follows:

Berlin Commissioner for Data Protection and Freedom of Information
Alt-Moabit 59-61
10555 Berlin
Tel.: +49 30 13889-0
E-mail: mailbox@datenschutz-berlin.de