Lost and Found & Lost Property Offices
Lost your wallet, luggage or important documents? Lost property offices in Berlin, lost and found services or the police can help.
Lost your keys? Forgot your bag in the park? Has the dog run away or the passport disappeared? The central lost and found office in Berlin and the lost property office of the Deutsche Bahn and the BVG can help you. If important personal documents are missing, contact the police and your country's embassy.
Central lost property office Berlin
The central lost property office is in charge of most lost or found items in Berlin. It is located in the building of the former Tempelhof Airport.
Central Lost Property Office Berlin
Platz der Luftbrücke 6
Phone: +49 (0)30 902773101
Loss or theft of documents
The loss or theft of your passport or personal ID card must be reported to the police immediately. If you are on vacation in Berlin and lost your passport for your trip back home, you need to contact your country's embassy.
Lost & Found for items lost on public transport
For items lost on trains, subways, buses and trams in Berlin, the BVG and the Deutsche Bahn have set up a joint lost property office in Friedrichshain.
S-Bahn & BVG Lost Property Office
Phone: +49 (0)30 29743333
Lost & Found at BER Airport
For items lost at BER Airport, there is a lost property office located at Terminal 1, train station T1/T2, level U1.
Your suitcase was lost? No need to panic. Airline passengers are entitled to a replacement - but every airline has different rules.
Tourists are welcome victims for pickpockets. Learn more about where pickpockets strike in Berlin and how to protect yourself from them.
Last edited: 4. February 2022