Lost and Found and Lost Property Offices

Lost your wallet, luggage or important documents? Lost property offices in Berlin, lost and found services or the police can help.


If you are missing items, documents or even pets the Central Lost Property Office in Berlin can help finding them. Deutsche Bahn and BVG (Berlin's public transport company) have lost and found services, too. If documents are missing you can contact the police and your embassy.

Central Lost Property Office Berlin

The Central Lost Property Office Berlin is in charge of lost or found items in Berlin. It is housed in the building of the former Tempelhof Airport.

Central Lost Property Office Berlin
Platz der Luftbrücke 6
12101 Berlin
Phone: +49 (0)30 902773101

Opening hours:
Monday, Tuesday: 09:00 - 14:00
Thursday: 13:00 - 18:00
Friday: 09:00 - 14:00

Loss or Theft of Documents

Loss or theft of passport or identity card must be reported to the police immediately.

Police Office Berlin
Platz der Luftbrücke 6
12101 Berlin

Emergency Phone Number: +49 (0)30 46644664
Embassy of the USA

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If you lost your passport you better contact your embassy more »

Lost and Found Office for Items lost in Underground, Buses or Trams

BVG Lost Property Office
Potsdamer Str. 182 (near Kleistpark)
10784 Berlin

Phone: +49 (0)30 19449
Fax: +49 (0)30 25628020

Opening hours:
Monday, Tuesday, Thursday: 09:00 - 18:00
Friday: 09:00 - 14:00

Lost and Found Office for Items lost in S-Bahn or Trains

Phone: +49 (0)900 1990599
Fax: +49 (0)202 352317
and online:

Lost and Found Office at Berlin Airports:

Lost and Found Office at Tegel Airport

Airport Berlin Tegel
Lost and Found Service
Service Center, ground floor

Phone: +49 (0)30 41012315

Opening hours:
Monday - Sunday: 05:00 - 22:30

Lost and Found Office at Schönefeld Airport

Airport Berlin Schönefeld
Lost and Found Service
Terminal A, ground floor

Phone: +49 (0)30 34397533

Opening hours:
Monday - Sunday: 08:00 - 22:00
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