Lost and Found and Lost Property Offices
Lost your wallet, luggage or important documents? Lost property offices in Berlin, lost and found services or the police can help.
If you are missing items, documents or even pets the Central Lost Property Office in Berlin can help finding them. Deutsche Bahn and BVG (Berlin's public transport company) have lost and found services, too. If documents are missing you can contact the police and your embassy.
Central Lost Property Office Berlin
The Central Lost Property Office Berlin is in charge of lost or found items in Berlin. It is housed in the building of the former Tempelhof Airport.
Central Lost Property Office Berlin Platz der Luftbrücke 6 12101 Berlin Phone: +49 (0)30 902773101 Opening hours: Monday, Tuesday: 09:00 - 14:00 Thursday: 13:00 - 18:00 Friday: 09:00 - 14:00
Loss or Theft of Documents
Loss or theft of passport or identity card must be reported to the police immediately.
Police Office Berlin Platz der Luftbrücke 6 12101 Berlin Emergency Phone Number: +49 (0)30 46644664
If you lost your passport you better contact your embassy
Lost and Found Office for Items lost in Underground, Buses or Trams
BVG Lost Property Office
From 20 August 2018: Rudolfstraße 1-8 10245 Berlin-Friedrichshain Phone: +49 (0)30 19449 Fax: +49 (0)30 25628020 Opening hours: From 3 September 2018: Mondays, Tuesdays, Fridays from 9 to 6 pm Thursdays from 9 am to 8 pm
Lost and Found Office for Items lost in S-Bahn or train stations
Phone: +49 (0)30 297 43 333
Lost and Found Office at Berlin Airports:
Airport Berlin Tegel
Lost and Found Service Service Center, ground floor Phone: +49 (0)30 41012315 Opening hours: Monday - Sunday: 05:00 - 22:30
Airport Berlin Schönefeld
Lost and Found Service Terminal A, ground floor Phone: +49 (0)30 34397533 Opening hours: Monday - Sunday: 08:00 - 22:00
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