Due to the current situation our advice centre is closed at the moment. However, we will continue to advise you by e-mail. You can send your inquiries to one of the addresses below. Please do not write to both! Even if it may take some time, you will receive an answer in any case.
Mon, Tue and Thu: 9.00 – 13.00
Thu additional 15.00 – 18.00
Mon, Tue and Thu: 9 am – 1 pm (admission and the giving out of waiting numbers starts at 8:00 pm)
Thu additionally: 3 pm – 6 pm (admission and the giving out of waiting numbers starts at 2:00 pm)
You don´t need an appointment, just come by during our opening hours. One hour before the beginning of the respective counseling hours, we start giving out waiting numbers for appointments with our counselors. If there is a great number of people seeking advice, it is possible that there are no numbers left and no more appointments available. Please therefore also make use of our offer to ask questions via email.