Support in Emergency Situations

a couple of poeple spending time in the park
  • Police: 110
  • Fire service and ambulance: 112
  • Poisoning emergency number: (030) 19 240
    Crisis Service for Child Protection for Berlin Youth Welfare Offices
    Monday – Friday: 8am – 6pm
    • Charlottenburg-Wilmersdorf 90291-5555
    • Friedrichshain-Kreuzberg 90298-5555
    • Lichtenberg 90296-55555
    • Marzahn 90239-5555
    • Mitte 90182-55555
    • Neukölln 90239-55555
    • Pankow 90295-5555
    • Reinickendorf 90294-5555
    • Spandau 90279-5555
    • Steglitz-Zehlendorf 90299-5555
    • Tempelhof-Schöneberg 90277-55555
    • Treptow-Köpenick 90297-55555
  • Berlin CHILD PROTECTION HOTLINE – around the clock: (030)610066
    • Arabic (Monday) 2pm – 10pm
    • Turkish (Wednesday) 2pm – 10pm
    • Russian (Friday) 2pm – 10pm
  • Berlin Emergency Service for Child Protection
    Consultation and taking into care of children and youths, around the clock
    • Child Emergency Service: 610061
    • Youth Emergency Service 610062
      Girl’s Emergency Service 610063
    • Contact and Consultation Office (KuB), sleep-in: 61006800
  • Children’s emergency service: (030) 610061
  • Emergency pharmacy telephone information: (0800) 0022833. Calls from mobiles (all networks) Tel.: 22833 (69 ct/min)
  • On-call doctor service: 116117, free of charge nationwide including from the mobile network
  • On-call doctor service: (030) 310031
  • Emergency dental service: (030) 89004333
  • Berlin German Red Cross patient transport: (030) 19727
  • Addiction & drugs hotline nationwide: 0 1805 313031
  • Emergency drugs service: (030) 19237
  • Central midwife call: (030) 2142771
  • Emergency veterinary service (recorded message about veterinary clinics): (030) 83229000
  • Berlin-Brandenburg telephone counselling: (0800) 1110111 or (0800) 1110222 free of charge
  • Fault clearance services for gas/water/electricity:
    • Berliner Wasserbetriebe (Berlin water operations): (0800) 2927587 free of charge
    • Fault clearance service for gas faults / gas smell: (030) 787272
    • VATTENFALL fault management for electricity: (0800) 2112525 free of charge
  • Fault reporting for traffic lights / public lighting (traffic facilities)
    • VATTENFALL fault management for public lighting and traffic lights: (0800) 1102010 free of charge
  • Central lost property office of the state of Berlin (with online lost property search): (030) 902773101
    • Berliner Verkehrsbetriebe (Berlin transport company) lost property office – BVG (bus, U-Bahn, tram): (030) 19449
    • Deutsche Bahn AG and S-Bahn Berlin lost property office: 0900 1990599
    • Berlin-Tegel airport lost property office: (030) 41012315
    • Berlin-Schönefeld airport lost property office: (030) 34397533
    • Emergency cancellation number to cancel EC/Maestro cards or credit cards: 116 116 (nationwide free of charge within Germany)