More information for refugees arriving from Ukraine and those who offer help / Інформація для біженців з України і для волонтерів:

Help and Support

different groups of people, that are in need of protection (under a big umbrella)



  • Protection from violence
    national telephone helpline for violence against women – 08000 116 016 –
  • Domestic and family violence
    BIG e.V. – Berlin initiative against violence towards women: BIG hotline: 030 6110300 (8am-11pm)
  • Consultation office for sexual violence against women
    LARA crisis and counselling centre
  • Human trafficking counselling service
    Ban Ying e. V. coordination and counselling service

In VIA – counselling service for women affected by human trafficking homepage

** Solwodi Berlin e.V. – Consultation Office for migrants in particular need of protection and refugee women

  • Telephone service for women in crisis: 030 6157596 or e-mail


  • ADNB des TBB – Berlin antidiscrimination network
  • BDB – Federation for antidiscrimination and education work in the Federal Republic of Germany
  • Age or disability antidiscrimination counselling from Berlin state self-help association
  • Senate department for health, care and equality (discrimination on the grounds of gender)
    Department of women’s and equality policy
  • Schwulenberatung Berlin gGmbH (Berlin gay counselling)
  • ReachOut – victim counselling and education against right-wing extremism, racism and anti-Semitism

The Senate Department for Health, Care and Equal Opportunities offers written information on discrimination on the grounds of sex.

Independent bodies and projects

  • Divan e.V. – intercultural neighbourhood centre and multigenerational house
  • BOX66 – the intercultural meeting centre for women and families at Ostkreuz