Do you have any queries?

Please contact the competent department. Please also note:

  • The competent department for your query is generally determined by your nationality.
  • In some cases, however, nationality is irrelevant:
    • Asylum matters (Aufenthaltsgestattungen) and temporary suspensions of deportation (Duldungen) (departments A 2, A 3 and A 4)
    • Higher education students and their relatives, academics, researchers and their relatives, language school students, school exchange students and employment as an au pair (departments B 1 and B 2)
    • EU Blue Card, extensions of Schengen visa (department B 3)
    • Visa procedure from abroad (department B 4)
  • A 1 – Syria (Family name: A – E),

  • A 2 – Asylum matters (Aufenthaltsgestattungen) and temporary suspensions of deportation (Duldungen)

    • all states except Syria
    • Family name: A – C
  • A 3 – Asylum matters (Aufenthaltsgestattungen) and temporary suspensions of deportation (Duldungen)

    • all states except Syria
    • Family name: D – L
  • A 4 – Asylum matters (Aufenthaltsgestattungen) and temporary suspensions of deportation (Duldungen)

    • all states except Syria
    • Family name: M – Z
  • A 5 – Syria (Family name: F – Z), Resettlement-Refugees

  • B 1 – Special purposes of stay (Family name: A – K)

    • Higher education students and their relatives
    • Academics, researchers and their relatives
    • Language school students, school exchange students
    • Internship and vocational training
    • Au pairs
    • Working Holiday Visa
  • B 2 – Special purposes of stay (Family name: L – Z)

    • Higher education students and their relatives
    • Academics, researchers and their relatives
    • Language school students, school exchange students
    • Internship and vocational training
    • Au pairs
    • Working Holiday Visa
  • B 3 – Special Service

    • EU Blue Card (Issuance, Extension, Transfer into a new passport) and family members of holders of an EU Blue Card
    • Extension of Schengen visa
  • B 4 – Visa procedure from abroad

  • E 1 – Middle East and Oceania plus Azerbaijan and India

    • Afghanistan, Australia and British Areas, Australia, Azerbaijan, Bahrain, Cook Islands, Fiji, India, Indonesia, Iraq, Iran, Jordan, Kiribati, Kuwait, Lebanon, Maldives, Marshall Islands, Micronesia, Nauru, New Zealand, Niue, Northern Mariannen, Oman, Pakistan, Palestine Autonomous Communities, Palau, Papua New Guinea, Philippines, Qatar, Solomon Islands, Samoa , Saudi Arabia, Tonga, Tuvalu, Vanuatu, United Arab Emirates, Yemen
  • E 2 – Africa and America

    • Algeria, Angola, Antigua and Barbuda, Argentina, Bahamas, Barbados, Belize, Benin, Bolivia, Botswana, Brazil, Burkina Faso, Burundi, Central African Republic, Chile, Cameroon, Canada, Cape Verde, Chad, Colombia, Comoros, Congo, Democratic Republic of Congo,Costa Rica, Cote d’Ivoire, Dominica, Dominican Republic, Ghana, Ecuador, Egypt, El Salvador, Eritrea, Ethiopia, Equatorial Guinea, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea Bissau, Guyana, Haiti, Honduras, Jamaica, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Morocco, Mauritania, Mauritius, Mexico, Mozambique, Namibia, Nicaragua, Niger, Nigeria, Panama, Paraguay, Peru, Rwanda, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, South Africa, Sudan, South Sudan, Suriname, Swaziland, Tanzania, Togo, Trinidad and Tobago, Tunisia, Uganda, United States from America, Uruguay, Venezuela, Zimbabwe
  • E 3 – Georgia, Israel,Turkey and Ukraine

  • E 4 – Asia and Russia

    • Armenia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Hong Kong, Japan, Kazakhstan, Kyrgyzstan, The People’s Republic of Korea, Republic of Korea, Laos, Macao, Malaysia, Moldova, Mongolia, Myanmar, Nepal, Russian Federation, Singapore, Sri Lanka, Tajikistan, Taiwan, Thailand, Timor-Leste, Turkmenistan, Uzbekistan, Vietnam
  • E 5 – Europe

    • Albania, Andorra, Belarus, Bosnia And Herzegovina, Kosovo, Monaco, Montenegro, Northern Macedonia, San Marino, Switzerland, Serbia, Vatican City,
    • Family members of nationals of EU member states (except Germany), Norway, Iceland or Liechtenstein (EEA states) or Switzerland