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What to do in cases of possible infection


If you suspect that you are infected with the coronavirus SARS-CoV-2, you should make an attempt to get a diagnosis or a test.

If you have serious symptoms – acute bronchitis or pneumonia – please contact the Association of Statutory Health Insurance Physicians under the number 116117. If you are having difficulty breathing, call the emergency number. If you have cold symptoms, respiratory symptoms or problems with your sense of smell or taste, you should take a test. As a precaution, avoid contact with other people and wear an FFP2 mask. There is a chance that you might be infected with the coronavirus SARS-CoV-2 even if the test is negative. That is why it is recommended that anyone who has any symptoms, including mild cold symptoms, isolate themselves at home for at least five days.

You can report a positive rapid or PCR test result “online with the responsible public health office”. You can only report positive tests from certified testing centres, not self-tests that were carried out without supervision by a qualified person.

Hotlines of the Berlin districts

To make it easier to reach them, all districts have set up separate hotlines and email addresses. More information

COVID-19 physician’s offices in Berlin

Several Berlin primary care physicians treat patients who have typical Covid-19 symptoms and think they may be infected if they cannot contact their own physician. The Covid-19 practices have taken the necessary protective measures and ensured the patients can be treated separately.

On its website, the Association of Statutory Health Insurance Physicians in Berlin provides information about the locations of the physician’s offices and the requirements for being treated.

Further information

Zwei Reagenzgläser werden in der Hand gehalten

Covid tests

For your personal protection and to protect those around you, you can get tested with a self-test, a rapid test or a PCR test for the coronavirus SARS-CoV-2. More information


Protective measures against the coronavirus

The Berlin Senate continues to appeal to each person’s sense of individual responsibility. More information

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Vaccination against the SARS-CoV-2 coronavirus

The vaccinations against the coronavirus are free of charge for citizens, regardless of their health insurance status. More information