Education and Family Counselling Centres (EFB)

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For families in the Friedrichshain-Kreuzberg district

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Image: EFB

If you need advice on bringing up children, family life, life as a couple or parent or on separation and divorce, come to the Education and Family Counselling Centre (Erziehungs- und Familienberatungsstelle or EFB) for all the support you need. Consultation sessions can make all the difference. We will work with you to look for ways of finding a solution to your personal, family or child-rearing issues.

Education and Family Counselling Centres (EFB)

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Education and Family Counselling Centre – Friedrichshain district – Frankfurter Allee 35/37


Frankfurter Allee 35/37, 10247 Berlin

phone: +49 (030) 90298 – 4522
fax: +49 (030) 90298 – 3178


Education and Family Counselling Centre – Kreuzberg district – Adalbertstraße 23b


Adalbertstraße 23b, 10997 Berlin

phone: +49 (030) 90298 – 1600
fax: +49 (030) 90298 – 1609


Education and Family Counselling Centre – Kreuzberg district – Mehringdamm 114


Mehringdamm 114, 10965 Berlin

phone: +49 (030) 90298 – 2415
fax: +49 (030) 90298 – 3708


Child protection prevention team


Mehringdamm 114, 1st floor, front building , 10965 Berlin

Tel: +49 (030) 90298 2931


Who comes to us?

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  • Mothers and fathers
  • Children, teenagers and young adults
  • Grandparents, step-parents, foster parents
  • Other people involved in bringing up the child, e.g. teachers, educators etc.

What sort of issues can you discuss with us?

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  • General questions on the development and upbringing of children and teenagers
  • Difficulties at different stages in their lives, such as puberty or leaving home
  • Behavioural problems such as bed-wetting, anxiety, sleep and eating disorders and agitated, aggressive or withdrawn behaviour from children or teenagers
  • Family and relationship problems
  • Stress and conflicts during the transition from a couple to a family
  • Separation and divorce issues
  • Settlement of access and care rights
  • Issues of violence within the family, suspicions of child abuse and/or sexual abuse
  • Where necessary, we can also help with referral to other specialist services.

What services do we offer?

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  • Educational guidance
  • Family counselling / Family therapy
  • Couples counselling / Couples therapy
  • Psychological counselling in the event of separation and divorce and for issues concerning custody and access rights
  • Crisis counselling
  • Psychological diagnosis as part of the consultation
  • One-to-one counselling/therapy with children, teenagers and young adults
  • One-to-one counselling/therapy with parents
  • Expert advice on child protection
  • Group services for parents and children

How can you contact us?

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You can contact us in person or by telephone. Look under EFB locations to find your nearest Education and Family Counselling Centre.
We will arrange an appointment for you as soon as possible. If it is particularly urgent, we can make an appointment straight away. We work without bureaucracy and free of charge. All of our staff are bound to maintain confidentiality. We can also provide anonymous counselling on request.

The counselling team

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At the EFB, we have a team of female psychologists, educators and social workers who work with various therapeutic orientations and with child and youth psychotherapists in the team.